1. 1 April – 30 September
- 0 – 30 days prior to stay: no refund.
- 30 – 45 days prior to stay: 50% refund.
- More than 45 days prior to stay: 100% refund.
2. 1 October – 19 December & 11 January – 31 March
- 0 – 45 days prior to stay: no refund.
- 45 – 60 days prior to stay: 50% refund.
- More than 60 days prior to stay: 100% refund.
3. 20 December – 10 January
No refund for reservations during this period.
4. Group & Special Bookings
Group bookings, conferences, weddings, meetings and other special events may be governed by separate cancellation terms communicated at the time of confirmation. Non-refundable promotional rates and packages are not eligible for refunds.
5. How to Cancel
Send your cancellation request in writing to the Central Reservations Team at crs@gokulamhotels.com or use the refund request form, quoting your booking ID. See our Refund Policy for processing details.